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Free TTY and other equipment  for hearing-impaired
 If you or someone you know is hearing-impaired, free telecommunications equipment could be available through Florida Telecommunications Relay, Inc. (FTRI). The Florida Relay provides a 24-hour communication link between people who use standard telephone equipment and people who use text telephones (TTY) and other telecommunication devices.

Eligibility requirements
To be eligible to receive free telecommunications equipment, you must:

  • Be a Florida resident
  • Be 3 years of age or older to receive the volume-control phone for the hearing-impaired (VCPH); in-line amplifier (ILA); audible-ring signaler (ARS); or visual-ring signaler (VRS)
  • Be 5 years of age or older to receive a TTY
  • Be certified as having one of the following impairments:
    • Deaf —You must have permanent hearing loss and be unable to recognize speech sounds during telephone conversations with or without amplification.
    • Hard of hearing —You must have permanent hearing loss severe enough that you have to use amplification devices to recognize speech sounds during telephone conversations.
    • Deaf/Blind —You must be deaf and blind or have both permanent hearing and visual impairment.
    • Speech-impaired —You must have a permanent speech impairment so that you cannot use a standard telephone.

Find Out More (800) 222-3448 (voice)
(888) 447-5620 (TTY)
(850) 656-6099 (Fax)
Mon.– Fri., 8:30 a.m.– 5 p.m.

 
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