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Mini-clinics expand access
We continue to expand our networks to provide you with affordable health care choices. Beginning February 1, 2007, we will begin to offer mini-clinics as participating providers in all our networks.

Mini-clinics, or retail clinics, are ambulatory centers that treat common, low-intensity illnesses. They are situated in kiosks located in retail businesses, like pharmacies and grocery stores. Usually, they are open for 12 hours on weekdays and six to eight hours on Saturdays and Sundays.

Care is provided by a master’s level nurse practitioner (ARNP). A supervising community physician provides medical oversight. ARNPs operate under a set of clinical protocols that defi ne the conditions they can treat. Only a limited number of diagnoses are treated (e.g., strep throat, ear infections, bronchitis, gastroenteritis, etc.). The nurse practitioners redirect any patients who don’t meet their treatment profile to a physician or another medical facility.

As of February 1, to find a mini-clinic in your area, look under Convenient Care Centers on our provider directory at www.bcbsfl.com, Find a Doctor or Hospital.

Photo of man using laptopNew tool calculates costs
Wouldn’t it be great to know how much a service would cost before you are handed a bill? Well, Blue Cross and Blue Shield of Florida has developed a tool that will do just that! By using CareCalcSM, physicians and their staffs can quickly and easily tell you your estimated copay or coinsurance costs before they render services. Although your final cost will be calculated when the claim is processed by Blue Cross and Blue Shield of Florida, the physician’s office can provide you with a printout showing a detailed breakdown of your estimated costs.

We’re the first in our industry to provide this state-of-the-art tool because we’re committed to taking the guesswork out of health care and putting the power of decision-making back in your hands.

Initially, CareCalc will be made available to a select group of physicians and providers, including primary care physicians, specialists, OB/GYNs, urgent care centers and ancillary providers. Throughout 2007, CareCalc will be made broadly available to physicians and providers listed in our provider directory at www.bcbsfl.com.

New ID cards
Beginning with December 2006, BlueOptions and BlueChoice (PPO) members will receive a new ID card. You’re familiar with the magnetic stripe on the back of a credit card, right? Well, we are using the same technology for our new member ID cards to improve service.

The new durable plastic cards will enable physicians’ offices to electronically access your eligibility and benefit information quickly, easily and accurately. However, the card will not store your medical information.

Individually enrolled members living in Northeast Florida counties will start receiving their cards beginning in early December. Remaining individually enrolled members, as well as members enrolled as part of groups, will start receiving their new cards in spring 2007.

Photo of man reclining in a chairPersonal Health Report has a NEW LOOK
Good news! The Personal Health Report has been redesigned with your feedback in mind. It’s now smaller and more customized. Each family member has his or her own message board, with health tips based on age and gender. Pharmacy messages show what you can save when choosing a generic over a brand-name drug based on your copay. And, when a cheaper, alternative drug is available, we’ll include a coupon in the report that you can redeem through the mail. Your medication will be sent directly to your home. How’s that for hassle-free?

Best of all, now you don’t have to wait for your Personal Health Report to arrive in the mail! Simply go to www.bcbsfl.com and click on your MyBlueService account to access your report. And watch for future enhancements. There’s more on the way!

MyActiveRewardssm recognizes you
Are you making healthy choices? Then join MyActiveRewards, our loyalty club exclusively for BlueOptions members. It’s available to you at no cost. Simply log on to www.bcbsfl.com, click on MyBlueService and look for the MyActiveRewards icon. Answer a few questions, and you’re in. It’s as easy as that.

As a member, you can take advantage of free rewards, online health information and a quarterly newsletter filled with the latest nutrition and fitness tips.

Find Out More
www.bcbsfl.com
Click on MyBlueService

 
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