Understanding your health plan and getting questions
answered in your native language are important to you. That’s why
we have a call center just for you. Call the number on your ID
card and press 2 to speak with bilingual service representatives
ready to answer your questions in:
Spanish | French | Creole | Russian | Portuguese | and more*
Check our online provider directory. You can search not
only by the language spoken but by location, age, gender,
provider type, specialty and plan, among other criteria.
Benefit information for almost all our products
is available in Spanish. Just visit www.bcbsfl.com
and click the “En Español” button. Or call the number
on your ID card and press 2 to have printed benefit
information sent to you in Spanish.
- Members, Visitors and About Our Company sections of our website—Find information about all our products and services.
- MyBlueServiceSM self-service tool—Check claims status, order temporary IDs, email questions to service representatives and more. (Not available to Medicare Advantage members)
- Culturally relevant diabetes information—Take an assessment test to determine your risk for developing diabetes, and learn how to prevent or control the disease.
- For Florida’s Health (www.forfloridashealth.com)—Find resources available to Florida residents who do not have health insurance or are underserved.
- Healthwise Knowledgebase by Health Dialog®—Search more than 27,000 pages of up-to-date, easy-to-understand, in-depth information on more than 1,900 clinical topics, including medical tests and medications.
